Whether you’re brand new business or have been around for years, our high-quality web hosting will exceed your needs.
Through our web hosting partner, we provide high quality shared hosting and Cloud Hosting. Speak to one of our professionals for details on packages and limitations. Packages start at $10 per month (billed annually).
Hosting Terms of Service
1) Account Setup
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. Setup time will generally range from within 1 hour to 24 hours after payment is received. Your setup information will be delivered via email only.
All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography, nudity, adult or other such content. We reserve the right to refuse to host any site we deem not in line with the values of Computers and Websites Done Right.
Examples of unacceptable materials:
- IRC Bots
- Warez Sites
- Pirated Software
- Hate sites
- Hack programs and archives
- Illegal or content deemed to be illegal.
- Information relating to an illegal substance.
3) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary any web site, account, database, or another component that does not comply with this policy, at its sole discretion. We also reserve the right to make any such modifications in an emergency at our sole discretion.
We reserve the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee. This cost of the cleanup fee is left entirely to the discretion of Computers and Websites Done Right.
4) Mailing Lists Rules
There is a 200 hourly email limit per domain this limit is also applied towards mailman. If you send over this amount in any hour, most of the e-mails will bounce back with a undeliverable error. Any mailing list larger than 800 will not be allowed to operate. Please note that dividing one large list into smaller lists to get below this limit is not allowed.
We generally recommend you get setup with MailChimp which is a professional level mailing list manager and is free for lists of up to 2000 contacts. It will save you time, headaches and provide some good reporting stats. Check out their pricing plans.
A) Anytime you’re sending a message, no matter how large your mailing list is you must throttle it. We recommend you throttle it to at the very least sending 1 email every 10 seconds. If the mailing list software you’re using does not allow you to throttle, you must switch to something else. We recommend phpList, which can be found in your control panel under Softaculous. If you do not throttle and you try sending, for example, 500 emails, the server will try sending all 500 in 1 second, which is not possible. This will cause the server load to go very high and the entire server will be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the server’s load to go high will be suspended and the process will be terminated. If you choose not to throttle, you will most likely be suspended for crashing the server.
B) Any mailing list over 500 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1 AM – 8 AM Eastern Time on Monday – Friday.
C) You are not allowed to mail to a mailing list you were given or purchased. This is spamming because the subscribers never agreed to you personally sending them mail. We do not care how you justify it, this is spam and will result in termination of the offending account.
D) Any unsolicited e-mail being sent will result in termination of the offending account. We have a zero tolerance policy regarding the sending of unsolicited e-mail.
5) Payment Information
a) You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify Computers and Websites Done Right of your desire to cancel any or all services received, those services will be billed on a recurring basis.
b) Late Payment – Account Termination
Any account that is past due will be sent past due payment reminders to the email address on contact in the Account Manager at 5,12 and 27 days past their invoice due date. Any account over 30 days past due will be Suspended. After 45 days past due, the account will be terminated and all files removed from the server including any and all backups. Any customer wishing to retrieve lost files after the account has been terminated will be require to pay a $50 admin fee (if the files still exist on a backup server).
6) Backups and Data Loss
a) Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Any restore request made of Computers and Websites Done Right will be billed at a rate of $40 per request (unless the restore is a result of something we have done of course).
b) Backup Server: Computers and Websites Done Right provides one daily backup which is overwritten on a daily basis. We suggest you keep your own backup if you make frequent updates to your website.
7) Cancellation and Refunds
Customers may cancel at any time. We give you an unconditional 30-day money back guarantee on our hosting services. Refund requests received after 30 days from the date of signup will be refunded on a prorated basis of any unused time less any pre-payment discounts.
Computers and Websites Done Right reserves the right to cancel any customers hosting account at any time without notice due to illegal activity, abuse, abusiveness towards our staff or any activity that violates these terms of service. If we take this action, full pro-rated refunds will be sent except in cases where the hosting was canceled in the first 30 days, in which a full refund will be provided to the customer within 7 business days.